14 December 2011

Touchpad: Summary

People have asked why I was disappointed with the HP Touchpad. I have a list of specifics that I’ll may post later, but while outlining them, this is the pattern that emerges.

While the Touchpad may have launched with features that the iPad lacked at launch. Those features are buggy and incomplete. It lacks polish and has usability issues. It feels like a beta product...at best. I haven’t used any of the webOS phones, but it’s hard to believe they were shipping phones with this OS for two years before the Touchpad.

While the iPhone and the iPad may have launched with fewer features, the features they had were—on day one—solid, reasonably complete, and reasonably polished and usable. That weasel word, “reasonable”, is there because they haven’t been perfect. In a comparison against webOS, though, they clearly come out ahead in those areas. Then, each year, Apple has added new features...once they were solid, reasonably complete, and reasonable polished and usable.

The result is that the iPad is a joy to use, and the Touchpad is frustrating. Frustrating because there is so much to like about it...if only it worked well enough.

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