23 August 2013

Customer versus user

I really appreciate Reeder and Feedbin because I know I can leave them at any time and, when I come back, they’ll still be in the same state. They’ll still know what I’ve read and what I haven’t. They’ll show me things in order instead of via some “top stories” silliness.

The thing is, I shouldn’t appreciate those things. That should be expected. These things were mastered decades ago. Yet they are beyond Facebook, Twitter, YouTube, and Google+.

Of course, the biggest difference is that I am a Reeder customer and a Feedbin customer. I pay them. While I use Facebook, Twitter, YouTube, and Google+; I don’t pay them. They won’t even let me.

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